Video not pending but not live

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Hi Guys,

I’ve got a video I uploaded a few days ago but noticed it didn’t go to pending, like all my other ones have. It is also not showing as live. Has anyone else had this happen, and will it be approved or do I need to delete and try again (link below)



Head of the Support Team
Staff member
Hi David,

It seems our system didn't process the upload completely, and the video was never queued for approval,

You can delete it and upload it again so it's processed properly. I'll start a case to see what caused this issue.
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