Referred users not appearing under "Commissions Earned"

nademedeiros

Well-known member
I have some old referrals that are there, and the most recent one is from last year, but old referrals who had never earned anything until today, are not showing up.
 

Mario

Creator Support Team
Staff member
This is an old issue that has been escalated before; if your referrals have no earnings you will not be able to see them.

I don't have a timeline for when it'll be fixed.
 

nademedeiros

Well-known member
This is an old issue that has been escalated before; if your referrals have no earnings you will not be able to see them.

I don't have a timeline for when it'll be fixed.
I've never been able to see referrals that have no earnings, but two of them won the Ticket Raffle yesterday, and I still don't see them.
 

Mario

Creator Support Team
Staff member
I've never been able to see referrals that have no earnings, but two of them won the Ticket Raffle yesterday, and I still don't see them.
The referral fee of 5% is only for revenue generated via video earnings.

You don't get 5% of their raffle earnings, battle earnings, creators of the day earnings (this is one outdated but you get the meaning), etc. Only what a creator makes via their videos.
 
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