Channel profile pic rotates

DrG

New member
#1
I'm having trouble getting the profile picture on the channel to upload with the correct orientation. Already tried: 1) uploading as many times as possible for it to display properly on the edit page, and 2) cropping to change height and width dimensions to see if that would work. Still, when I go to the channel page, the profile pic has spontaneously rotated improperly. IS there a trick to this?
 
#2
Hi @DrG I'm Tiffany, the project manager here at Rumble. We're happy to look into this issue for you. Can you attach the file you're attempting to use for your channel picture to this thread. Alternatively you can e-mail the file to tiffany@rumble.com if you prefer.

Additionally, are you trying to make the update on mobile or desktop device and what device platform are you using?

Thank you in advance!